The show had roughly a half-and-half mix between full-arc and minimum-arc stories. Though, the mid-season break did pretty much enforce which eps were going to where in the overall sequence, and that just added to the show's disjointed feel. There seemed to be far too many 'red herrings/clues' to keep track of which may be step-ups for next year (who/what was in the Doctor's hotel room?) or may not be...the significance (or not) of the Doctor's changing clothes...Top Hat & Tails, red bow, blue bow, regular jacket, long coat.
The introduction of a previously unseen, unknown or even unmentioned character of 'Mels' with the added expectation that a person this integral to the story would just be believable so very late in the story...considering her true identity (Wow, it's difficult being cryptic!). Considering Moffatt had from the middle of Tennant's tenure as DW to work all this out, she should have been there right from the start of the Doctor/Pond story.
Only that way would the revelation have had the real 'pop' she should have had, instead of the "You what?" she ended up getting.
There are several other things but these. I think are the main ones. Sadly, there will be another mid season break, it seems, for the next season too. Luckily, it does not seem to have affected the ratings badly this time around...but it will.
The UK is not the USA. We DO NOT have mid-season breaks. We have shows commissioned, they are all filmed and then they are all broadcast, one-per-week, and they do not stop half way through...until now, with the advent of PAY TV/cable/SKY services and where our imported shows usually follow the US screenings only by two weeks or so, some times only a couple of days.
But our own home-grown stuff...NEVER until this season of Dr Who.
The poor old American audiences get mid-season breaks for most the time, and seem to be treated like idiots for the rest of it. As an observer, it's a minor miracle that anything gets passed one season on the networks, it all seems so chaotic. As evidence (as an aside), I remember a story told to a convention audience by the late, lovely Jeff Conaway (RIP

If anything needed to change first and foremost...that mid-season cliff-hanger has to go. After the opener (which usually resolves the sequence of the previous season) there just are not enough eps in a 13 part series to build any expectation for another halfway cliff-hanger. If anything is going to kill Dr Who again, it is going to be this stop-start-stop-start story telling technique.
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