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JMS Book Tour/Con Appearances 2019

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  • #61
    Originally posted by Jan View Post
    No, they don't ALLOW their CSR to lie. They give the CSR approved scripts. They're not allowed to deviate. Which is why trying to get the rep in trouble is out of line. Feel free to keep asking for supervisors until you get somebody who might be able to help but otherwise understand that it's in no way the fault of the CSR or somebody trying to 'get you'. Whether it's how the world *should* work or not, that's the unfortunate reality.
    Sorry you misunderstood or I wasn't clear enough. When the second damaged replacement arrived the person I spoke to supposedly transferred me to a supervisor or special rep who was supposed to handle the situation because I had already received 2 damaged replacements. The person I was transferred to told me I could no longer get a replacement and that I had to re-order the item. She then made me re-order the item while we were on the phone so the order number would be put in her system for tracking. She told me the order was flagged. She said she would personally be tracking it through every stage to make sure it was handled properly and securely so I received an undamaged item. That is the person I want to report. When the first damaged replacement arrived a regular CSR said she was sending a note to the warehouse, but as you say she was following a script and has zero control over what the people in the warehouse do. The Supervisor or Special Rep acted like they had control over the situation and therefore they deserve to be called out for lying.
    Susan Ivanova, "I'll be in the car."

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    • #62
      Looks like we're going into 2020 already! Hmmm...I'm beginning to think that JMS likes San Diego!

      https://www.sdcomicfest.org/special-guests/

      "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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      • #63
        (And just because it started here, I saw yesterday that the "Special Rep" I spoke to also lied and did not put in a request for a refund on my original order so this time I used the CHAT option and was given a full refund on the second order instead. Thus ends the story, though the CHAT person did try to get me to purchase it AGAIN and guaranteed I would get it undamaged. I said absolutely not.)

        BACK ON TOPIC. You know it is great that he does SDCC every year, but why can't he just come stay with me for a week and we'll chat about stuff. I'm and interesting guy, right? (Not a fan of this emoji)
        Susan Ivanova, "I'll be in the car."

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        • #64
          Originally posted by Looney View Post
          BACK ON TOPIC. You know it is great that he does SDCC every year, but why can't he just come stay with me for a week and we'll chat about stuff. I'm and interesting guy, right? (Not a fan of this emoji)
          I guess you should contact him and make him an offer. I imagine first class airfare and meals and an appearance fee would be all it takes (NOTE: I have NO idea what JMS' requirements for appearing would be, lest anybody think I'd be speaking for him...) It would be convenient - you'd be the one to post all the news and upcoming things instead of me!
          "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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          • #65
            Originally posted by Jan View Post

            I guess you should contact him and make him an offer. I imagine first class airfare and meals and an appearance fee would be all it takes (NOTE: I have NO idea what JMS' requirements for appearing would be, lest anybody think I'd be speaking for him...) It would be convenient - you'd be the one to post all the news and upcoming things instead of me!
            If that were all it took I think you would have done it by now. LOL On a serious note, how does one learn how much "appearance fees" are? I assume you contact their agent. And how does one learn who people's agents are? LOL (These are actually serious questions that don't specifically involve JMS. I've been involved with events in the past that I've thought about this issue.)
            Susan Ivanova, "I'll be in the car."

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            • #66
              Originally posted by Looney View Post

              If that were all it took I think you would have done it by now. LOL On a serious note, how does one learn how much "appearance fees" are? I assume you contact their agent. And how does one learn who people's agents are? LOL (These are actually serious questions that don't specifically involve JMS. I've been involved with events in the past that I've thought about this issue.)
              Quite often celebs have convention or booking managers. I know that Julie Caitlyn Brown was once the agent for quite a number of folks through her Illumina Productions company. Once upon a time (2012) before I knew about the Phoenix reunion con I briefly considered looking into throwing a small con and contacted her. The range I was given was $5,000-$15,000 plus flight, per diem and car service for out of town (non-LA) cons. Guarantees of income for sales of autographs/photos might or might not figue as part of those fees. ETA: I don't know if any of this applies to JMS who, I've always had the impression may handle his own bookings. I asked him once the best way for cons to contact him and he commented how easy it is to reach him so I tend to think if they contacted the email on the many posts archived here, it would reach him.
              Last edited by Jan; 09-07-2019, 03:58 PM.
              "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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              • #67
                Hmmmm.... I wonder who thinks they command $15,000.00. I can't believe anyone from B5 gets that much except maybe JMS. At least not anymore.
                Susan Ivanova, "I'll be in the car."

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                • #68
                  Looks like JMS's appearance at the Cartoon Art Museum has now been rescheduled for Nov. 16, from 6:30 - 9: 00 PM

                  https://www.cartoonart.org/calendar/...el-straczynski
                  "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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                  • #69
                    Here is something that annoys me, but for all of you who didn't pre-order the book and get it when it was released you already have a chance to get it severely discounted.

                    Becoming Superman: My Journey From Poverty to Hollywood [J. Michael Straczynski, Neil Gaiman] on Amazon.com. *FREE* shipping on qualifying offers. <strong>Featuring an introduction by Neil Gaiman!</strong> <strong>“J. Michael Straczynski is
                    Susan Ivanova, "I'll be in the car."

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                    • #70
                      Something cut off your post, I think, Looney. What is it that annoys you? Enquiring minds...

                      ETA: Just clicked on the link. HOLY COW! That's a heck of a price cut! ($12.93 for the hardcover)
                      Last edited by Jan; 09-13-2019, 04:14 PM.
                      "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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                      • #71
                        So now you know what annoys me.
                        Susan Ivanova, "I'll be in the car."

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                        • #72
                          Originally posted by Looney View Post
                          Here is something that annoys me, but for all of you who didn't pre-order the book and get it when it was released you already have a chance to get it severely discounted.
                          I'll annoy you even more, I just ordered the $12.93 hardcover copy from your Amazon link. I like having an actual book, I'm not into Kindle.

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                          • #73
                            Originally posted by Looney View Post
                            So now you know what annoys me.
                            I chose to buy it when I did and don't regret it. I was supporting the bookseller who brought them to SDCC more than anything since I already had the ARC. Can't say I've ever seen a hardcover for less than the Kindle version but it's not as if I didn't know that the book would be deeply discounted at some point.

                            Congrats on the bargain, Kraig! Hope you enjoy it.

                            ETA: I tweeted the info to JMS and he retweeted it. Also posted it to the Facebook JMSnews page. So I'm sorry you were annoyed, Looney, but you've probably done a nice thing for a bunch of other fans.
                            Last edited by Jan; 09-15-2019, 05:32 AM.
                            "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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                            • #74
                              Originally posted by Jan View Post

                              I chose to buy it when I did and don't regret it. I was supporting the bookseller who brought them to SDCC more than anything since I already had the ARC. Can't say I've ever seen a hardcover for less than the Kindle version but it's not as if I didn't know that the book would be deeply discounted at some point.

                              Congrats on the bargain, Kraig! Hope you enjoy it.

                              ETA: I tweeted the info to JMS and he retweeted it. Also posted it to the Facebook JMSnews page. So I'm sorry you were annoyed, Looney, but you've probably done a nice thing for a bunch of other fans.
                              I am always glad to help. It just really annoys me when I pre-order something and then the merchant drops the price soon after the release. I remember years ago I pre-ordered some expensive Blu-Ray from a company. It was released on Tuesday and by the following Monday they were offering it twenty dollars cheaper than the pre-order price I paid. Less than a week and I get shafted for pre-ordering. Of course the book has been out longer than a week, but it hasn't been that long. This is a price drop I would expect to see around Black Friday or closer to Christmas.
                              Susan Ivanova, "I'll be in the car."

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                              • #75
                                Originally posted by Looney View Post
                                This is a price drop I would expect to see around Black Friday or closer to Christmas.
                                I don't think I've ever seen a drop to where the hardcover is cheaper than the Kindle version, for sure. I've read, though I have no idea how true it might be, that the more reviews a book has, the more likely it is for Amazon to do agressive marketing and therefor, discounting.
                                "Fascism always comes in quietly, holding a flag in one hand and a holy book in the other, inching its way in. The bugles and drums only sound after they've already taken over and believe it's too late to do anything about it." JMS Twitter Dec. 24, 2017

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